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  • How to receive PDF files?
    For each order you will receive, upon finalization of payment, an email with your download links (check your spam if the email does not arrive in your inbox). You can also upload your products directly to your customer account in the "My orders" tab. Your files are downloadable for 30 days from the date of purchase. You receive a file in .zip format that you can open on MAC or PC either by double-clicking on it, or by downloading the required software at this address (it is normally installed as standard on current operating systems) : If you are accessing this from a mobile device, it may be necessary to install an extraction application in case the .zip file does not open automatically. However, whether you are retrieving files or printing patterns, I generally recommend doing so from a computer rather than a mobile device. Indeed, the latter can sometimes encounter difficulties in handling files. This .zip file contains all the useful documents that you can then extract and copy wherever you want on your computer: the different formats of the pattern sheet + the manual(s). All documents are in PDF format (see next question to discover all the features present in Kandix PDFs).
  • How to open PDF files?
    To open your PDF files and have access to all document functions, you must use dedicated software capable of managing layers and bookmarks. You can use ACROBAT READER:
  • How to use PDF patterns?
    You can now open your PDF files by double-clicking on them. The A4 US Letter size is intended for home printers. The A0 format must be printed by a professional, it avoids the step of assembling the A4 sheets. For the pattern, you have access to the layers function which allows you to select for printing only the desired size(s). On the one hand, this saves ink and, on the other hand, it saves time when cutting the parts. To use the layers function, click on the "layers" icon located in the menu on the left then uncheck the sizes that you do not want to print (in the example below, only the 5-year-old size has been kept for printing). Keep the layers named "Info" checked for printing, they contain all the important information for assembling the pattern and using the parts.
  • How to use the PDF notices?
    The PDF notices are not intended to be printed but to be consulted on computer or tablet. This is why they have many pages (because they are very detailed) and are in color. You have 2 important options in Kandix PDF records: The first is the bookmarks which allow you to go directly to the step that interests you in the PDF. The second are the clickable links which allow you to be sent directly to elements of the site or videos. These links materialize in 2 ways: as soon as you have a word or group of words in red, you can click on it. You can also click on the chapters (symbolized by a small clicking hand) to be taken directly to the corresponding passage in the video, when this option is available.
  • How to print a PDF pattern?
    Once you have chosen the desired size(s), you can print your pattern. To do this, follow several steps. STEP 1: set up printing To print, make sure you are at 100%, and PRINT AT ACTUAL SIZE, WITHOUT SCALING only page 1 in a first time. STEP 2: verification before final printing On printed page 1, check that the test square is 2 x 2 inches. STEP 3: printing the pattern If the printing of page 1 is correct, you can then start printing the other sheets. Now refer to the next question to see how to assemble the pattern.
  • How to put together a PDF pattern?
    To stitch your pattern sheets together, cut (or fold if you prefer) along the bottom right cut lines (you don't have to cut/fold the other sides for stitching ). Once you have finished preparing your sheets, assemble them with tape, referring to the assembly plan in the instructions. All you have to do is cut your pattern pieces directly and start sewing! NB: You may notice small offsets between the sheets during assembly, this is due to family printers which are slightly lacking in precision. If this is the case, make sure that the cutting lines of the parts coincide rather than the marks.
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